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Received an incorrect or broken item?

If you received the wrong item in your order, please let us know by sending us an email so we can make it right. In case any item in your package arrived broken, kindly email us a photo of the damaged item along with its details to contact.hazehavenstore@gmail.com, and we'll replace it without delay.

Please note that we only accept returns for unused products, and the request for return must be initiated within 30 days of receipt.