Frequently Asked Questions

RETURNS AND REFUNDS

What is your return policy?

Who do I contact for returns, refunds, or replacements?

How will I receive my refund?

What’s the warranty on the products you sell?

What happens if I need to cancel my order?

How do I arrange a replacement for a lost or damaged package?

Can I return an item if I change my mind?

How do I return a faulty product?

 

SHIPPING 

What shipping methods are available?

How long does shipping take?

Do you ship Internationally? 

I haven't received my order.

I gave the wrong shipping address!

Do you ship Internationally?

 

 PAYMENT 

What payment methods do you accept?

Can I make changes to my order after payment? 

What do I do if my payment is declined?

How do I use this coupon code?